Bone and sinus treatment

The Dentist explained everything in detail ensuring that I was happy with the treatment plan continually asking if I wanted to go over things again. Very understanding and respectful.

Friendly and attentive staff never feel rushed even if gone over allocated time. Always explain procedures thoroughly and always feel at ease.

Dr Emily was excellent as always – she explained everything to me clearly and gave me options. The reception team were equally excellent – they managed to get me in for an emergency appointment with no trouble and they helped me to increase membership my DenPlan within seconds.

Staff very helpful and professional, everything was explained to me before each procedure and asked if I was okay as each procedure was carried out. I felt very comfortable.

Staff all very friendly and helpful. Dentist first rate. Hygienists first rate. Dental nurses caring. What more could one want?

Very professional practice with very friendly and helpful staff.

You felt listened to by the dentist who was very professional and pleasant

Staff are friendly and competent, my dentist remembered me from previous visits and we had a conversation about my teeth that put me at ease for the future.

The professionalism of staff, short waiting time and elevated care of dentist

Very knowledgeable, very helpful, always eager to give advice.

I have always been very nervous when having to visit the dentists. Since going to the Newcastle clinic I have so much more confident due to the way they treat me.They are caring considerate and very patient so much so that I dont worry nearly as much when my appointment is due.

The staff are so friendly. They are so caring and patient

I have been using the dental practice for a number of years and have been highly satisfied with the treatment I have received. I’ve always found the receptionist very helpful. And the dentist and the hygienist very good. I have no issues with the practice at all other than satisfaction.

Friendly staff, approachable, clean relaxing environment,

I find all the staff very friendly and very professional at all times.

The staff are welcoming, the waiting area perfectly adequate, the clinical rooms are always well presented but most importantly the dentist are very good and work to very high standards always checking that you are comfortable, they give me a lot of confidence in there ability and work.

Attentive staff, sensitive to my needs. Thoroughly professional.

After my treatment I had to wait in reception to obtain medication and instructions for my post-procedure care. It had not been prepared in advance si I had to wait. I was in some discomfort and wanted to get back to my car to apply an ice pack. The recption staff noticed my discomfort and were very considerate aking if they could help me in any way and offering assistance when I was ready to leave. In my opinion it was an illustration 'of your motto: Putting patients first.

Everybody is always so friendly. We love the fact that from the minute you walk in the door you are made to feel welcome. We are always greeted by our first names and a happy smile which makes a real difference, especially to my extremely nervous husband. The personal touch is what makes this practice stand out from any other we have used before.

Friendly, professional staff